Customer Satisfaction Survey

Was your call answered promptly?
Was our telephone response courteous and helpful?
Was our receptionist(s) warm and cheerful?
Did our receptionist(s) give their undivided attention to you?
Did your wait before seeing the doctor seem brief?
Did the technician greet you warmly?
Was the technician helpful and careful with your pet?
Did the technician seem knowledgeable?
Was the doctor professional in manner and appearance?
Was the doctor courteous and genuinely concerned with your pet’s health?
Did the doctor explain your pet’s physical exam clearly and completely?
If your pet was hospitalized, was your pet returned to you clean?
Was the billing presented in adequate detail?
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